Two weeks ago I took my newly two year old for her first dental appointment. I was very worried about the entire thing . They were great with her ! They also got us in very quickly and she did amazing ! I had my own appointment scheduled for the following week . They scheduled my appointment for 5 pm . However, I walked in the door at 5:03 pm and they turned me away and made me reschedule . Considering their policy when asked was 10 minutes , I was upset . As moms of littles know packing up two little ones , finding a babysitter , and having to do that is not fun to do for no reason. I was very disappointed. I went into my next appointment 2 weeks later , and I did have to waita bit of time before I was seen , about 40 minutes . The girl who was doing my x Ray’s was rough and using a piece that was too big for my mouth , she’s didn’t figure that out and switch to a smaller piece until she had taken most the X-rays . However when I was finally seen the dentist was very apologetic, very kind , and very gentle with my teeth . So I have had some bad experiences and some good in two visits . Update : 10/11/21 I had my third visit today . This place has been amazing . I had the one hiccup at the beginning , however the amazing care they have given my two year daughter , and the huge difference they have made in my teeth is phenomenal! The staff has been so polite and helpful, and the dentist is amazing. I couldn’t be happier with the care I have received and even referred a family member whose excited to see the place I keep raving about ! Very pleased with the care!
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